Company Background

Property Solutions (India) Pvt. Ltd. (PSIPL), established in the year 2000, is part of the renowned Kalpataru Group. One of India’s largest indigenous companies in the Integrated Facility Management Services (IFMS) segment, PSIPL represents a differentiated approach to facilities management in India.

PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialised services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors.

We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence.

The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability.

Vision of the organization:

To be the first choice in delivering excellence in integrated solutions & experiences.

Values that we stand by:

–          Continuous Improvement

–          Entrepreneurial Spirit

–          Respect For People

–          Being Responsible and Accountable

–          Team Work

–          Business Ethics

Context

One of the biggest challenges facing facilities management companies today is their ability to demonstrate their own strategic importance. Acknowledgement, that well-structured facilities strategies can provide strategic advantages to an organisation is seldom recognised. Unlike many other professional service offerings there are no statutory requirements for types of training and skills, despite the size of budgets controlled and the enormity of the associated risk management obligations.

In India, the facilities profession has been evolving at a fast pace: from a janitorial, order-taking and administrative function; through to a controlling order-giving function; to a two-way dialogue about needs and responses; and, more recently, in some organisations to the role of catalyst to drive change and competitive advantage. The introduction of integrated facility management, along with the demand for services, such as energy management, QHSE compliances and property management strategies, is driving the market towards consolidation. Which is why, the role of the Facility Manager has become extremely crucial and pivotal in this ever-changing, volatile and dynamic environment. This evolution of FM is vital to meet the growing demands of organisations and individuals, whether its employees or clients. Yet, for all facilities management companies to remain relevant they need to understand the business of their offering: how they are defining their business; how are they structuring their operations; how are they communicating; and how they are supporting their customers’ needs.

The ideal facilities relationship model should be focused on establishing a structured, meaningful and collaborative approach to the alignment of the business and facilities strategies. This approach is critical in guiding facilities operatives into broader awareness and better understanding of the business language, parameters and needs. To truly succeed, we must embrace and embed the concept of innovation within our organization as competitive advantage will only be established through excellence in customer value and the ensuing relentless care and attention provided. While customer centricity is an important aspect of our business, equally important is the need to have highly motivated teams who drive and deliver the end experiences of customers. Only driven employees would put in the effort to find better methods to deliver quality output in the most efficient manner possible. To succeed in this fast-changing environment and achieve sustainable top-line growth, the time has come when this journey is clearly a strategic necessity, and all of us need to be clear about where we stand and what steps lay ahead of us.

Job description- Chief Information Officer for Property Solutions (India) Pvt. Ltd.

IT Strategy:

The incumbent will be required to develop IT Strategy and roadmap for Property Solutions (India) Pvt. Ltd. (PSIPL).  IT strategy should align with the business strategy and hence CIO must have a detailed understanding of Company’s activities and businesses. PSIPL CIO, along with the Kalpataru Group IT team, should help in developing IT Infrastructure and Architecture of the Company based on the present and future business requirement of the Company.

Positioning IT as a Competitive Advantage Tool:

The incumbent should be able to position IT as a competitive advantage tool to enhance business decision making and making IT an integral part of business. The CIO should not only drive IT Strategy but must have a buy-in from the PSIPL Business Head and other internal stakeholders. This would amongst other things entail an ability to create a business case for adoption of new technology solutions like RPA, BOT etc in context of PSIPL.  The incumbent would also be expected to participated in key sales pitches/client interactions to showcase IT capability of the Company for client service delivery.

Leadership:

The CIO should have strong leadership and team management skills to drive synergies between various business stakeholders and the technology team.

IT Management and Implementation:

The CIO is expected to facilitate effective adoption, utilization and continual improvement of the existing IT solutions like HRMS, FRM, eFacility, EMS and SAP for better efficiency and service delivery.

The role is expected to provide and plan for Data Security, Disaster Recovery planning etc. as a part of the Central IT role. This role also requires the incumbent to plan and manage IT Budget effectively. This would also entail managing the various external vendors and partners responsible for IT.

Desired Skills and Experience:

12 – 15 years of experience in the IT space

Should have been in the role of CIO/Head IT for atleast for 3 years

Technically competent with excellent leadership

Preferably have experience of IFMS industry

An ideal candidate should have had experience/exposure to IT Infra and SAP.

Reporting: The role reports to Group CIO of Kalpataru Group, with dotted reporting to Business Head of PSIPL, and will have to manage a team of 3-4 reportees.

Location: Mumbai