Project Manager

28 Jul 2020 no comments Dipanjan Mitra 27 Views


Job Description

  • Candidate should be willing to work flexible shift timings.
  • Should have experience working with global clients.
  • Should have total 8 years of relevant experience in infrastructure.
  • Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 5+ years.

Key Responsibilities

  • Responsible for crisis management, process management, SLA adherence, service improvement, value adds, etc. specific to his/her business unit – responsible for ensuring stability.
  • Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX, Windows), VMware, Storage and Backup background would be an added advantage.
  • Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams.
  • Excellent confidence level and good attitude – mandatory – Interaction is required at senior business level and internal delivery teams.
  • Should be customer facing and have a friendly personality.
  • KRA – Zero Escalation, Zero Surprise and Negotiator with the Customer.
  • Preferred ITIL and Six Sigma background.
  • Must have project management skills.

Skills Required

  • Five years of previous project management (due diligence, transition, delivery) experience.
  • Proficient with Project Management Tools including MS Project, and MS Office Suite.
  • Solid knowledge of and demonstrated experience in project management processes and methodologies.
  • Knowledge of and demonstrated experience in the project lifecycle.
  • Crisp communication and presentation skills.
  • Well-developed negotiation and relationship skills.
  • Ability to build consensus.
  • Detail and big picture orientation.
  • Ability to manage multiple tasks in parallel.
  • Strong interpersonal skills.
  • ITIL certified.
  • Project Management Professional (PMP) or PRINCE2 Certification preferred.
  • Experience in Agile project management desirable.

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